ServiceDesk_ Gastronomica Middle East.
Service Desk Summary
Yedhu Vijayan
over 5 years ago
As part of our continuous effort to provide you best in class IT service We would like to provide you the summary of the IT Tickets for the month of Jan and Feb.
Total support tickets raised = 165
Resolved Tickets = 161
SLA = 87%
Feedback received = 23
Valuable Player of the Month – Edson Monteiro
I would really appreciate if all your team members are raising tickets in a timely manner and giving necessary feedback using the website and mobile application.
Your continuous support and feedback would help us improve our service.
Help us to help you in maintaining best service.