ServiceDesk_ Gastronomica Middle East.
Temporary Internet and Service Interruption – July 3rd, 2025 (Thursday), 5:00 PM to 5:30 PM (UTC+3:00, Kuwait)
Zakariya Kallooravi
4 months ago
Dear All,
Please be informed that there will be a scheduled server downtime on Thursday, July 3rd, 2025, from 5:00 PM to 5:30 PM (UTC+3:00, Kuwait) due to a planned firewall migration.
During this period:
1. Internet service will be unavailable at the Crystal 37th-floor office
2. All other services, including Callcenter operations, will be down across all regions.
3. AVAYA services will also be unavailable Crystal 37th-floor office
The entire process is expected to take 10 to 30 minutes.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.
Regards,
IT Team
Gastronomica