Temporary Internet and Service Interruption – July 3rd, 2025 (Thursday), 5:00 PM to 5:30 PM (UTC+3:00, Kuwait)
Zakariya Kallooravi
4 months ago
Dear All,
Please be informed that there will be a scheduled server downtime on Thursday, July 3rd, 2025, from 5:00 PM to 5:30 PM (UTC+3:00, Kuwait) due to a planned firewall migration.
During this period:
1. Internet service will be unavailable at the Crystal 37th-floor office
2. All other services, including Callcenter operations, will be down across all regions.
3. AVAYA services will also be unavailable Crystal 37th-floor office
The entire process is expected to take 10 to 30 minutes.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.